Terms and Conditions

Welcome to Sapphire Pearls. By accessing and using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our website or placing an order.

1. General

Sapphire Pearls provides premium fashion jewellery, bridal jewellery, necklace sets, bangles, earrings, rings, anklets, pendant sets, and related accessories through our online platform.

By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or guardian.

2. Product Information

We strive to ensure that all product details, descriptions, images, and pricing displayed on the website are accurate. However:

• Product colors may slightly vary due to lighting and screen settings.
• Handmade and artificial jewellery may have minor variations in design and finish.
• Availability of products may change without prior notice.

Sapphire Pearls reserves the right to modify product details, pricing, or discontinue products at any time.

3. Pricing and Payments

• All prices listed on the website are in Indian Rupees (INR).
• Prices are subject to change without notice.
• We accept secure online payments through authorized payment gateways.
• Orders will be processed only after successful payment confirmation.

In case of pricing errors or technical issues, Sapphire Pearls reserves the right to cancel or refuse any order.

4. Order Confirmation

After placing an order, customers will receive an order confirmation message or email. This confirmation does not guarantee acceptance of the order.

We reserve the right to:

• Cancel orders due to stock unavailability
• Refuse suspicious or fraudulent transactions
• Limit quantities purchased by a customer

If an order is cancelled after payment, the refund will be processed to the original payment method.

5. Shipping and Delivery

• Delivery timelines may vary depending on location and courier availability.
• Delays caused by natural events, courier issues, or unforeseen circumstances are beyond our control.
• Customers are responsible for providing accurate shipping information.

Sapphire Pearls is not responsible for delivery delays caused by incorrect addresses or unavailable recipients.

6. Returns and Exchanges

Returns and exchanges are subject to our Return Policy.

For hygiene and safety reasons, certain jewellery items may not be eligible for return or exchange unless damaged or defective.

Customers must contact us within the specified return period for assistance.

7. Intellectual Property

All content on this website, including:

• Logos
• Product images
• Designs
• Text
• Graphics
• Website layout

is the property of Sapphire Pearls and may not be copied, reproduced, or used without written permission.

8. User Responsibilities

By using our website, you agree:

• Not to misuse or attempt unauthorized access to the website
• Not to use the website for fraudulent activities
• To provide accurate and complete information during purchases

Any misuse of the website may result in termination of access.

9. Limitation of Liability

Sapphire Pearls shall not be held liable for:

• Indirect or incidental damages
• Loss of profits or data
• Delays or interruptions beyond our control
• Allergic reactions caused by individual skin sensitivities

Customers are advised to handle jewellery with care and follow maintenance instructions.

10. Privacy

Customer information collected through the website is handled according to our Privacy Policy.

We are committed to protecting your personal information and maintaining secure transactions.

11. Changes to Terms and Conditions

Sapphire Pearls reserves the right to update or modify these Terms and Conditions at any time without prior notice.

Continued use of the website after changes are posted constitutes acceptance of the revised terms.

12. Contact Us

For any questions regarding these Terms and Conditions, please contact us through our Contact Us page.